Our billing to you is done after the student has tried out, at no charge, at least two classes of minimum one hour duration.
Once billing is done and fees are paid, unfortunately we can’t offer you a refund or exchange.
In some exceptional cases, as inter-branch transfer is possible. However, if this transfer draws an additional ‘Branch Fee’ this will be charged separately and you are obligated to pay it.
In cases where payment was made in advance and the course is cancelled, a refund will be made in accordance with the terms declared for that specific course.
Refunds (if applicable)
Once your refund claim is received and inspected, we will send you an email to notify you that we have received the same. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com